What we do
Well is your one-stop-shop to Health & Wellness. Whether looking for Balanced Meals to fill the fridge, Fitness Tech to keep you on track, or Insight and Guidance on the best training for you - Well is here to help!
Eat Well, Live Well...
... is our philosophy and the reason Well was born.
Well was founded in April 2020 during Covid 19. During lockdown the Well founders wanted to find a solution which could support families with; a wide range of ready meals, individual products, and a community which would support them to keep fit and active in these unique times.
This is why Well was created.
Our goal is to show you that great food and a good attitude can make a positive difference to you, your community and the environment.
Well believes that the exercise you do should be rewarding and complimented by a nutritious, effective and delicious diet.
We aim to deliver a one-stop-shop for you and your family’s health and wellbeing needs.
Our Mission
Our mission is simple - remove the stigma that a healthier and more balanced lifestyle means removing things you love from your day and reinforce that finding balance between input and output is key!
History Of Us
The founders of Well come from a background in nutrition, health, wellbeing, food and fitness. Our experience means that when it comes to creating tasty and nutritious food – Well has you covered.
What can we do for you (FAQs)?
Well meals are prepared fresh every day and our troop of chilled delivery vans ensure that meals get to you on time and ready to enjoy!
With Keto, Vegetarian and Balanced meals prepared daily, no matter what your nutritional needs, Well is here for you!
Well works with some of the worlds largest businesses delivering nutrition, insight and information as part of an employees benefits program. To find out more and introduce us to your business, contact us at info@wellemirates.com
Q. How many days in a week does the meal plan cover?
A. Our plans are designed for 5 days a week; therefore, the monthly plan covers 20 days.
Alternatively, if you prefer covering more than 5 days, please speak to our Client Experience Team for guidance (call or WhatsApp 0503383892, email -
info@wellemirates.com).
Q. Will you consider my allergies and meal preferences?
A. Yes, it is very important for us to help our clients appreciate the meal they get. Please complete the order form using the link below and share your allergies and preferences with us. Our Client Experience Team will be
happy to cross check details of your preference to ensure all details are
covered.
Order Form Link https://forms.monday.com/forms/faea95740991352bc31beff70dbd6fcb?r=use1
Q. Can I choose my menu every week?
A. We have a standard menu every week with different dishes for up to 4 weeks. The menu will be shared with you each week to check what you will be getting. If you have requested for any preferences, this will be shared with you by our Client Experience Team before the start of the week. Your bag will have the standard menu macros for the day so you can see how many Carbohydrates, Protein and Fat you will be consuming on that day.
Q. Could I drop meals as I would need only 2 main meals?
A. Yes, you can drop any one main meal eg: You would like to enjoy dinner with your family, in that case you will get Breakfast, Lunch and a Snack and we will offer you the price based on that.
Q. What happens if I must travel during my plan?
A. Our meal plan is extremely flexible, and we work around your plans. Let our Client Experience Team know 24 hours ahead of time regarding your travel plans and we will pause your plan until you notify us to restart it. Please note a 2 hours’ notice is very important for us to be able to make arrangements for your meal.
Q. If I change my location in the middle of the plan, is that a concern?
A. Please share your new address details (Flat No, Building/Block No, Street Name and Location Pin) over 24 hours in advance with our Client Experience Team. We will review the address and confirm whether we deliver there after this the delivery will be as normal.
Q. What is a Well Cooler Bag Deposit fee?
A. Every day the delivery team will bring your meals in a Well Cooler Bag with ice packs in them. We charge you a one-time fee of AED120 as a security deposit apart from the Meal Plan price. This amount is refundable once we receive all your bags in the same condition you received it along with the ice packs. We will need your bank account details for this purpose when you request for a refund which takes 7-10 working days. You can speak to our Client Experience team for more details on the refund.
Q. Since you are based in Abu Dhabi, do you also deliver in other parts of the UAE?
A. Yes, we deliver our meals in Abu Dhabi, Dubai, Al Ain and other parts of the UAE. Please share your location pin with our Client Experience Team to confirm whether we will be able to deliver the meals to your location as we may not be able to deliver in remote areas.
Q. What are your delivery time slots?
A. We deliver from Sunday to Friday and have 3 slots for delivery.
2am to 7am
8am to 12pm
3pm to 9pm
Q. Will the driver call to inform me when the bag is being dropped?
A. If you prefer a call, let our Client Experience Team know who will give instructions to the delivery team. Please note, if you choose a delivery time slot of 2am to 7am you may expect a call anytime between this time (this could mean a call at 3am or 4 am) so please take that into consideration.
Q. How long is the food safe in the Well Cooler Bag?
A. The Well Cooler Bags are kept in the chiller vans and there are ice packs added inside the bag to keep the meal temperature cool before it is delivered to you. Having said that, since we live in the UAE, the weather conditions can be extreme when it comes to heat. We recommend, you place the meal containers in the fridge within the delivery time slot.
Q. How do I heat the meals at work?
A. Remove the plastic lids or any other plastic containers before placing the meal in the microwave. Depending on the type of dish offered, heat them for around 2 minutes as overheating will either overcook or dry the food. If it is still cold depending on the type of microwave being use, heat the meal for little longer if needed.
Bakery items is best to be warmed for 12-15 seconds. Please note, there could be salad items like lettuce that need not be heated.
What Our Customers Say?
Well has allowed me to keep my family's meal times balanced and delicious! Whether making a packed lunch for my husband, a snack for my kids or sitting down at the dinner table, Well has our family covered!
Shona Macpherson
I can be a carb monster, especially when I'm in the middle of the running season! Well's selection of low-carb options gave me something to look forward to over the summer months. I especially love the Shepherd's Pie, Lasagne, and Keto Pizza.
Khalid Kharjia
I’m a massive carb lover and wasn’t too excited when my husband ordered a Keto pizza but I was really surprised by it! It was delicious! Very filling, full of flavour and you don’t miss the carbs at all! I’d definitely order it again
Emma Cartwright
When my baby was born, I wanted a diet that was going to give me the energy I needed. Well were brilliant, I worked with them to develop a plan that worked for me and I have seen a real increase in my energy levels. It's amazing what a tailored diet can do for you. Thanks to Well I am eating better and feeling great.
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